Leather Care Guide

Understanding Full-Grain Leather

What is full-grain leather?

Full-grain leather retains the hide’s natural surface rather than sanding away its character. Subtle variations in grain, tone, and texture are normal and help make every piece unique.

Will the leather change over time?

Yes. With regular use, full-grain leather develops a patina—a gradual deepening of color and character influenced by handling, sunlight, and travel. This natural aging process is part of the material’s appeal.

Leather Care

How should I clean my leather item?

For routine care, gently remove dust with a clean, soft, dry cloth. For small marks, use a slightly damp cloth and allow the leather to air-dry naturally. Always test any cleaning product on a hidden area first.

Should I use leather conditioner?

Occasional conditioning can help prevent dryness. Choose a conditioner made for genuine leather, apply it sparingly, and follow the product instructions. Over-conditioning may darken the leather or alter its texture.

What should I avoid?

Avoid soaking the leather, machine washing, harsh household cleaners, direct heat, and prolonged exposure to strong sunlight. When not in use, store the item in a cool, dry place and avoid sealed plastic bags.

What if my leather item gets wet?

Blot excess moisture gently with a clean cloth, reshape the item if needed, and let it air-dry away from radiators, hair dryers, or direct sunlight.

Orders, Shipping, and Returns

When will my order ship?

Processing and delivery estimates are shown in our shipping information and may vary by product. Tracking details are provided when your order ships.

Can items arrive in separate packages?

Yes. Products may ship separately depending on availability and fulfillment location. If that happens, you may receive more than one tracking number.

What is the return policy?

Please review our current Return Policy before sending an item back. Eligibility, timing, and return instructions are explained there.

How can I get help?

Email support@genuineleather.us. We respond within 1–2 business days.